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Forum Newbie
Group: Customers
Last Login: 8/11/2008 3:15:06 AM
GenoPro Version: 2.0.1.5
Posts: 6,
Visits: 41
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| Hi, I have just installed 2007 (after uninstalling 2.19b) and have rebuilt my customised report skin. I get the following error when I try to generate a report, even when I replace home.htm with the standard English version: Any ideas?
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Grand Master
Group: Customers
Last Login: Today @ 3:48:46 PM
GenoPro Version: 2.0.1.6
Posts: 1,153,
Visits: 5,409
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It would appear that the error is occurring on a VBScript new RegExp statement. If your version of Internet Explorer is 4 or less, you may not have the required version (5 or above) of the Windows Scripting package. You can either install a later version of Internet Explorer or download Windows Scripting 5.6 from the MicroSoft Download Center and then install it. To check the version of Windows Scripting, click your Windows Start button, then click Run, type command in the 'Run' dialogue box, and click Ok. When the black command prompt box appears, type cscript and press Enter. The version is given in the line following cscript. e.g. 
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Forum Newbie
Group: Customers
Last Login: 8/11/2008 3:15:06 AM
GenoPro Version: 2.0.1.5
Posts: 6,
Visits: 41
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| Sorry, but I can't find a way to attach the file to a reply, and I don't have your email address. Can you advise, pls.
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Forum Newbie
Group: Customers
Last Login: 8/11/2008 3:15:06 AM
GenoPro Version: 2.0.1.5
Posts: 6,
Visits: 41
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Ron, thanks for the reply, but I am using Firefox. Previous reports were generated under v 1.9.. with no problems until I installed GP2007.
I now have Firefox 2, and still encounter the same problem as shown above.
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Forum Guru
Group: Customers
Last Login: Yesterday @ 1:55:02 AM
GenoPro Version: 2.0.1.6
Posts: 191,
Visits: 2,750
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If you are on windows (not unix or linux) ie is built in. As I understood from Ron's message wscript is part of the IE package. If you are using Firefox, probably you were not interested in upgrading the IE  .
Now just follow Ron's recommendation: either upgrade IE from microsoft.com (probably better to use the update.microsoft.com from IE) or directly download the new scripting engine (see the link in Ron's message). Then continue using Firefox for browsing 
To have another glue: the reporting feature of GenoPro2007 is totally different than those in the betas before (tag changes, structure changes, etc.) Probably this new regexp expression also introduced only in the generator of v2007, requires you now to upgrade the scripting engine.
See also details of the new report generator.
Feri
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Forum Newbie
Group: Customers
Last Login: 8/11/2008 3:15:06 AM
GenoPro Version: 2.0.1.5
Posts: 6,
Visits: 41
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Feri & Ron,
Thanks for the comments, but I already have IE6 & CScript 5.6 installed and can't generate the report.
How do I attach my .gno file to an email to GPSupport? I can't find it in this Post Reply, and don't have the email address.
Dennis.
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IT Director GenoPro
Group: Customers
Last Login: Yesterday @ 11:30:36 AM
GenoPro Version: 2.0.1.6
Posts: 457,
Visits: 5,966
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| You can send the file to any user with their username. For instance you may enter to GenoProSupport, Ron or fbukolyi in the send file dialog. We designed our interface to accept an email address or a username. Typing a username is faster than typing an email and keeps the recipient email confidential and private. To send a file using our server, you need to identify yourself as one of user. This is done by typing your username or email with password. Without requiring a password, some Unscrupulous individuals would create scripts to send bulk mail to others. The last thing we want is having our server sending spam to others. 
If the facts don't fit the theory, change the facts.
-- Albert Einstein Jean-Claude Morin
Information Technology Director, GenoPro.
http://www.genopro.com
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Forum Guru
Group: Customers
Last Login: Yesterday @ 1:55:02 AM
GenoPro Version: 2.0.1.6
Posts: 191,
Visits: 2,750
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Dennis, 8002801D is Windows error message complaining about non-registered libraries. As I found it is mainly happens on IIS where asp.dll is not registered, but you may try to register vbscript: go to command line and regsvr32 vbscript.dll.
However, it may happen, that other libraries which are necessary to run the script are also not registered :(
EDIT: probably reinstall of the scripting engine may also reregister all libraries.
Feri
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Legendary Master
Group: Administrators
Last Login: Today @ 8:09:17 AM
GenoPro Version: 2.4.0.3
Posts: 3,523,
Visits: 14,878
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Error 8002801D is Windows error message complaining about non-registered libraries. This is true, however the error would appear much sooner if it was a problem with VBScript or JavaScript. Typically the report generator engine would fail to start; it would not have to wait until executing line 86 in Util.vbs. GenoPro displays a friendly error message if the VBScript or JavaScript library is not registered. In fact, GenoPro has special code to register those libraries handling error 80040154 (REGDB_E_CLASSNOTREG). See Can't find script engine VBScript for further details. The error 8002801D is strange. I wish I could give you solution or a tip, but at the moment I have no idea what is happening.
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