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Junior Member
 
Group: Forum Members
Last Login: 3/18/2008 12:17:50 PM
GenoPro Version: 2.0.0.9
Posts: 19,
Visits: 48
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A download box pops up.
It says, "You have chosen to open, genomap0.svgz, which is a: SVG Document from: my site".
Then I have the choice to open with Firefox or Save to Disk. If I choose to open, another tab opens up with the following in a box:
XML Parsing Error: not well-formed
Location: file:///C:/DOCUME~1/PV/LOCALS~1/Temp/genomap0.svgz
Line Number 1, Column 1:
�
^
Hope this means something to you. I did this at my site not my computer.
I just checked again and it works just fine with IE.
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Grand Master
Group: Customers
Last Login: Yesterday @ 5:37:53 PM
GenoPro Version: 2.0.1.5
Posts: 1,077,
Visits: 4,922
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| In your earlier post you state that it does not work locally either - is this still the case? The error message appears to indicate that that hosting site is not serving .svgz files correctly i.e. they are not marked as being gzipped and so Firefox does not try to uncompress them and is confused by the content. (see also sonnabend's earlier post re Apache config.). Please try generating a report to familytrees.genopro.com. If that works then there is definitely an issue with your hosting site.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Junior Member
Group: Forum Members
Last Login: 3/18/2008 12:17:50 PM
GenoPro Version: 2.0.0.9
Posts: 19,
Visits: 48
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No, it doesn't work locally either. If it works OK with Internet Explorer, than wouldn't that mean the host supports it?
I'll see about making a short report.
Thank you
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Junior Member
Group: Forum Members
Last Login: 3/18/2008 12:17:50 PM
GenoPro Version: 2.0.0.9
Posts: 19,
Visits: 48
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Well, I did generate a report to familytrees.genopro.com and it works, even though it is really slow. So I did another to my hard drive exactly the same way and it didn't work. I then uploaded to my web site and that didn't work either.
I give up, but thanks for trying.
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Grand Master
Group: Customers
Last Login: Yesterday @ 5:37:53 PM
GenoPro Version: 2.0.1.5
Posts: 1,077,
Visits: 4,922
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| As it is OK on familytrees, I think it is safe to say your hosting site is not configured correctly for compressed SVG files. However on local disc is should work. There is an explict check in the generated genomapx.htm files e.g. var agt=navigator.userAgent.toLowerCase();
is_ie=(agt.indexOf("msie")!=-1);
var strFileSvg='genomap0.svg';
if (is_ie || document.location.href.indexOf('file://')==-1) strFileSvg = '../genomapsz/' + strFileSvg + 'z';
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Basically if the browser is IE or the protocol is not file: (e.g. it is http: ) then a compressed svg is used, otherwise the uncompressed file is used. So Firefox should open the uncompressed file locally. I don't know why this is not working in your case. You should be able to open the .svg files in the genomaps folder of the report directly with Firefox, although they may not be visible as the GenoPro orgin is placed in the top left corner and only elements to the right and below the GenoPro origin point will be seen. It would be helpful to know what error is displayed, if any, in this case. The SVG engine in Firefox is very slow compared to the Adobe client. There have been many posts on this. The recommendation is to use smaller genomaps to limit the effect of this shortcoming.
'lego audio video erro ergo disco' or "I read, I listen, I watch, I make mistakes, therefore I learn"
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Junior Member
Group: Forum Members
Last Login: 3/18/2008 12:17:50 PM
GenoPro Version: 2.0.0.9
Posts: 19,
Visits: 48
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I've been messing around with different settings and somehow I got it to work in Firefox. The only problem is that the plus button, minus button and the other buttons by them, don't work. Then after clicking the green arrows to move around in the tree and you try to do something else, Firefox crashes. Like I said, "thanks for trying", but it's just not worth the hassle. Maybe somebody will fix Firefox.
I'll just have to add a message - best viewed using IE. (shudder)
Thanks and GenoPro still rules,
Panther
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Junior Member
Group: Customers
Last Login: 5/4/2008 5:54:39 PM
GenoPro Version: 2.0.1.3
Posts: 15,
Visits: 49
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I received the following responce from my provider after implementing the mime types
Hello Bas,
It seems that it is the browser issue with Firefox. We tested your pages after adding the required MIME type and still seeing the problem.
Are you able to contact the script provider and address the problem? If you need any other server adjustment, please let us know and we will test it out for you.
Thank you.
Regards,
Vincent
Doteasy Customer Service
"Join the hosting revolution!"
Kindest RegardsMy Website
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Forum Member
Group: Customers
Last Login: 5/21/2008 6:20:41 PM
GenoPro Version: 2.0.1.2
Posts: 44,
Visits: 208
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I have just downloaded Firefox 2.0.0.14 (latest version as of May 21 2008) and when I load up a page from familytrees, the SVG shows only the lines of the genomap. That is no circles, no square boxes, no data, however, links to other genomaps are there.
Any ideas???????????
Thanks
Strive Strive
And be Alive!
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Forum Master
Group: Customers
Last Login: Yesterday @ 6:20:37 PM
GenoPro Version: 2.0.1.6
Posts: 797,
Visits: 6,769
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I do not have that problem with 2.0.0.14.
I have just had to re-install everything, so have a clean system - not even got the Adobe svg plug-in for IExplorer yet.
Try re-installing Firefox?
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