I recently received an email from a woman who wanted her husband to be removed from the online report.   I did so and uploaded the changed version.  The surname no longer shows up in the list on the left.

The problem is, if you type in the full html address of the old report page it still shows up and is probable still searchable on google etc.  How do I perminantly delete those unwanted pages? 

This woman is adamant, I want to fix this asap.   Thanks.

Heather M Lloyd

Heather Lloyd  

The other option is to download our FTP Client.  This tool is very small (100KB) and will allow you to login to your account at http://familytrees.genopro.com and upload / update / delete specific files.

The other alternative is to rename your username from 173279 to Heather.  Search engines will have to crawl again the new report and will 'skip' the unlinked files.

one of the moderators fixed it I think (If it was you thankyou very much)

I did download the ftp though it might come in handy in the future.

Thanks again,    Heather M Lloyd  

Heather Lloyd  

Glad to help.

I would suggest to rename your username to Heather.  This way, your report would appear as http://familytrees.genopro.com/Heather/ instead of http://familytrees.genopro.com/173279/

I recently changed my password and username.

Now I have two versions of my familytree on the internet.

http://familytrees.genopro.com/414570/Kooistra/default.htm

and

http://familytrees.genopro.com/peterkooistra/Kooistra/default.htm

how can i remove (or can you remove for me) the 'old' version 414570?

thanks in advance for help

Peter Kooistra

I manually deleted the publication http://familytrees.genopro.com/414570/Kooistra/default.htm

I also have the same problem...

"I cannot remove an entry from my 'tree'"

URL is http://familytrees.genopro.com/Terry_Kinscher/Oshyer/Oshyer-Ben-ind00982.htm 

Can you please remove ind00982 (Ben Oshyer) entry for me?

advTHANKSance,

Terry K.

P.S. I will try and download your suggested software patch for future use. TDK

Using your FTP Client was easy

Google still shows that there is an entry, but I think that when they refresh their database then the entry will disappear.

Do you know how often Google refreshes their databases?

Thanks,

Terry K. 

According to Google, the data should be removed within 6 to 8 weeks.